Shipping policy

Shipping

All orders including wax tarts, candles, and tealights are shipped using USPS Priority Mail, unless otherwise mentioned. Fragrance Sprays are shipped either first class package or priority mail by request. 

-We recommend shipping addresses have someone that can pick up the package to be brought inside. Soy can melt or soften when left outside in warm temperatures and we are not responsible for any orders that melt under these circumstances.

RETURNED ORDERS: Please verify that your shipping address is correct before placing your order. If a buyer has entered an incorrect address, they are responsible for additional postage required for Wishes Candle Co to resend it. Also, the buyer is responsible for postage to resend packages that have been returned to us for any other reason.

LOST OR STOLEN ITEMS: Once the package is brought to USPS we no longer have control of the item. Once shipped, the most useful source is your tracking number or receiving USPS branch office. Contact your local USPS branch with the tracking number for further information. **Wishes Candle Co is not responsible for lost or stolen packages. If tracking states "Delivered," USPS considers their responsibility completed at this point.